MachSol-Professional-Services

Professional Services

MachSol has been engineering & supporting Microsoft products for Governments, Enterprises and hosting service providers around the globe for years now. If you are using Microsoft products like Exchange, Skype for Business, SharePoint, Dynamics 365, Hyper-V, O365, Azure Stack or CSP and you do not have in-house capable team or Microsoft Premier Support agreement, MachSol as a reliable partner can always take care of your technical headaches through its professional services offering. That includes consultancy, administrative work, and engineering hours, depending on nature of issue. Professional Services aka best effort support is a fixed cost block of time used for the resolution of reported issue.

So, if you have an immediate or urgent support requirements, Machsol certified and experienced professional services team is always just a call away.


Platform Validation / Pre-Checks

  • 24 hours response
  • Fix target 72 hours
  • Single Incident
  • Standard 8x5 Support Ticket

User Acceptance Tests / Pre-production Tests

  • 24 hours response
  • Includes back-end
  • Microsoft applications
  • Premium 8x5 Support Ticket

Periodic Platform Verification

  • 24 hours response
  • Includes back-end
  • Microsoft applications
  • Premium 8x5 Support Ticket

Standard - 8x5

  • 24 hours response
  • Fix target 72 hours
  • Single Incident
  • Standard 8x5 Support Ticket

Premium - 8x5

  • 24 hours response
  • Includes back-end
  • Microsoft applications
  • Premium 8x5 Support Ticket

Premium Plus - 24/7

  • 24 hours response
  • Includes back-end
  • Microsoft applications
  • Premium 8x5 Support Ticket

Why MachSol Training Services?

Affordable consulting and support services with a team of advanced infrastructure experts that you can trust to call at any time you need help with Microsoft enterprise applications.

Certified & Experienced Technology Experts

Quick Turnaround Time

Industry’s Best Practices

Worry-Free Experience

Clients Around the Globe

Looking for

Microsoft Migration Services

? Look no further,

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