MachSol-Professional-Services

Professional Services

MachSol, a Microsoft Gold Partner, has been supporting Microsoft hosting products for larger hosting providers around the globe. If you are service providers who do not have a current Microsoft Premier Support agreement, MachSol has introduced per professional services. professional services is provided to those companies who have an immediate and urgent environment issue with no PSA in place. Professional Services is fixed cost block of time used for the resolution of reported issue. This may include consulting, administrative work, and engineering hours, depending on issue nature.

Platform Validation / Pre-Checks

  • 24 hours response
  • Fix target 72 hours
  • Single Incident
  • Standard 8x5 Support Ticket

User Acceptance Tests / Pre-production Tests

  • 24 hours response
  • Includes back-end
  • Microsoft applications
  • Premium 8x5 Support Ticket

Periodic Platform Verification

  • 24 hours response
  • Includes back-end
  • Microsoft applications
  • Premium 8x5 Support Ticket

Standard - 8x5

  • 24 hours response
  • Fix target 72 hours
  • Single Incident
  • Standard 8x5 Support Ticket

Premium - 8x5

  • 24 hours response
  • Includes back-end
  • Microsoft applications
  • Premium 8x5 Support Ticket

Premium Plus - 24/7

  • 24 hours response
  • Includes back-end
  • Microsoft applications
  • Premium 8x5 Support Ticket

Why MachSol Training Services?

Affordable consulting and support services with a team of advanced infrastructure experts that you can trust to call at any time you need help with Microsoft enterprise applications.

Certified & Experienced Technology Experts

Quick Turnaround Time

Microsoft & Industry’s Best Practices

Worry-Free Experience

Clients Around the Globe

Looking for Migration Services? Look no further, we can help!

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