MachPanel Drives Unified Collaboration in the GULF: A Case Study with CloudBlue Migration

Business Challenge

A Government agency in Gulf servicing government departments and ministries was building a new Multi-Datacenter Unified Communication and Collaboration platform thus wanted a Microsoft Validated reliable, secure and Trusted solution to replace existing CloudBlue control panel which had functionality and features constraints. As Business efficiency and productivity was real challenge because of the manual work involved on existing control panel thus the project to build new UCaaS Platform was blessing in disguise to say goodbye to manual work, service delivery challenges and hello to optimized workflows and enhanced productivity.

Here is what was important to them:

  • Three tier architecture with encrypted data flow.
  • Multi-tenancy on all levels on front end and backend.
  • Support of Exchange 2019, SharePoint 2019, Skype for Business and Identities Synchronization.
  • Robust Authentication Capabilities Supporting SSO, MFA, Passwordless Authentication.
  • Powerful Self Service Portal for all user Services with self-service password reset.
  • Multi-Datacenter Deployment Support
  • Separate Deployment for Production, Staging and Development environments.
  • Integration with existing systems for Logs, backups etc.
  • Automated Inward Migration of Customers and subscription data from CloudBlue
  • Onsite Deployment and Consultancy
  • Responsive support with active Development.

Customer Endorsement: "Following an extensive due diligence, the customer recognized that MachSol understands the unique needs of government entities, and MachPanel, its Orchestration and Automation solution, effectively addresses them."

Solution

Through a rigorous vetting process that analyzed technical strengths, compliance compatibility, and robust security features of several control panels, the customer concluded that MachPanel Multi-Cloud Orchestration and Management solution was a clear Winner. MachPanel impressed by not only supporting true multi-tenancy on all levels, but also by offering a more comprehensive feature set than competing control panels. Even more impressive, it addressed all their requirements without any customization necessary.

Meeting the Mark with Successful Delivery:

MachSol with its extensive global experience of delivering Multi-Cloud Service Orchestration Platform enabling Service Providers, Enterprises and Governments to Automate and Manage On-Premises and Multi-Cloud end-to-end Service Delivery made it all possible. The project was not only delivered well before the delivery date but also our Certified experts ensured it seamlessly integrates with existing systems maximizing its potential and streamlining process.

  • Envisioning, Planning, and deployment of UCaaS Platform
  • Onsite Multi-Datacenter deployment for MachPanel with all necessary components for Production, Staging and Development environments
  • KeyCloak SSO Integration
  • Fully Automated Inward Migration from CloudBlue
  • Seamless integration with existing systems
  • Onsite Consultancy and Training
  • Industry best After-Sales support with dedicated support resources

MachPanel Key Benefits

  • Effortless Orchestration, Automation and Virtualization
  • Enhanced Scalability & Flexibility
  • Improved Business Efficiency and Productivity
  • Unmatched Security and Compliance
  • Government Expertise, Tailored Support
  • Integration with existing Systems
  • Fast Track to Success with guided installation, Configuration and Training
  • Stress-Free Onboarding with Migration Assistance

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