Hosted Lync Service Management

Lync Extension activates rich web based interface for the management of hosted Lync service. Using the web interface the provider and the end-user may perform routine management task. To view Lync accounts navigate to the following path:

Click on Service Management link. Here you can see the following tabs:

• General Settings: You can view the general and the service summary.

• Domains: You can add new domains to your Lync account.

• Users: You can add new users & add bulk users to your Lync account.

• Federation Settings: You can also define federation settings.

• Phone numbers: you can view  Phone numbers for Lync account.

• Persistent Chat Service: You can add category and add chat rooms to your Lync account.

• Response Groups: You can add Groups, Queues and Workflows under response groups tab.

• Group Actions: you can view Group Actions that are performed.

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