To add user to Lync accounts navigate to the following path:
Click on Service Management link and select Users tab. Click on Add New User button.
Fill in the following field in Add User section
Package : Select package.
Line URI: Select Line URI for enterprise voice packages. For each user you can define phone numbers with extensions. Phone numbers can be either local or global. In Line URI, specify the telephone number of the user. Private extensions can only be dialed from within the organization.
Lync enabled Active Directory users: Select user from the drop down list.
Linked User: Select if you want to enable an linked user.
Enter Object SID
Enter Master Account
Full Name (Display name): Enter your full name.
Sign-in-Name: Enter your sign-in name.
Password: Generate Random (Must be alpha-numeric. Example: 1PassW0rD)
Confirm password: Retype password.
Notes: Enter notes here.
Fill in the following field in Optional fields section. These are optional:
Initials: Provide initials if any.
First Name: Provide first name of the user.
Middle Name: Provide middle name of the user.
Last Name: Provide last name of the user.
Street Address: Provide street number.
City: Provide the name of the city.
State/Province: Provide the name of the state/province.
Zip/Postal Code: Provide zip/postal code.
Country: Provide the name of the country.
Mobile: Provide mobile number.
Fax: Provide fax number.
Phone (Business): Provide office phone number.
Phone (Home): Provide home phone number.
Pager: Provider pager address.
Web Page: Provide web page URL.
Description: Provide description of the user.
Fill in the following fields under Organization section.
Job title: Provide job title.
Company: Provide company name.
Department: Provide department name
Office: Provide office name.
Fill in the field under Send setup Email section.
Send Email: Check if you want to setup send email.
Email Address: Provide email address
Then click on Save button.
Note: You can also add bulk users to your Lync account.
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