Subscription Detail

You can view all the details of products/services by navigating to the following path and clicking on the subscription name you wish to check details of.

Navigation: Home » Customer Manager » Subscription List

Once you click the subscription name, you will be on following navigation path:

Navigation: Home » Customer Manager » Subscription List » Subscription Detail

You will be able to view details of the subscription you have clicked and will be able to perform various operations on subscription. You will see following details on the Subscription Detail page.

General Info tab shows below mentioned sections:

Operations: You can perform operations like Services Management, Generate Renewal Invoice, Cancel Subscription, Upgrade & Downgrade and Fix Security Permissions.

General: Shows general information about the subscription.

Service Summary: Shows the service summary of the subscription i.e. status and the provider type.

Account Notes: These are notes/service messages by Control Panel or any notes added by the service provider for tagging

Resources tab shows below mentioned sections:

Operations: You can perform operations like Edit Resources.

Limits: It shows the following listings:

Resource name
Allocation
Net Allocation
Utilized
Remaining

Add-ons tab shows the record for the total no of add-ons created on the subscription. Addon enhances the capability of already created base plan through increase of features. Under Add-ons tab you can click on Add-on Resource button to enhance the capability.

Billing tab shows the listing for the following:

Doc. Num: It shows the number of the document.

Document Type: It shows the type of the document.

Total Balance: It displays the balance in specified currency.

Date: It displays the date.

General Info, Resources, Add-ons and Billing tabs are common for all subscriptions. For each type of subscription, you will see one additional tab with subscription specific Operations section and other details about the subscription.

For Exchange Subscription, you will see Exchange Organizations tab along with General Info, Resources, Add-ons and Billing tabs.

For SharePoint Subscription, you will see Organizations/Portals tab along with General Info, Resources, Add-ons and Billing tabs.

For CRM Subscription, you will see CRM Hosted Organizations tab along with General Info, Resources, Add-ons and Billing tabs.

For Shared Hosting Subscription, you will see Domains and Mail Domains tabs along with General Info, Resources, Add-ons and Billing tabs.

For Lync Subscription, you will see Lync Organizations tab along with General Info, Resources, Add-ons and Billing tabs.

For VPS Subscription, you will see VPS Servers and IP Settings tabs along with General Info, Resources, Add-ons and Billing tabs.