Mail contacts are listed in exchange Global Address List (GAL) and visible in OWA. Click on the mail contact name to manage advanced properties. When a mail contact is disabled it no longer shows in GAL.
To view mail contacts navigate to the following path:
Click on the Service Management link and then select Mail Contacts tab.
You can Add Mail Contact and Add Bulk Mail Contact.
The list of mail contacts displays following:
Display name: The mail box name as it displays in Global Address List (GAL).
External Email: The email address for the emails for this mail contact are delivered.
Status: Only Active mailboxes can send and receive mails.
Delete: Click to delete the mail contact from exchange and active directory.
Note: you can also add bulk mail contacts by importing contact in csv file.
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