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To add a mail contact or bulk mail contact navigate to the following path:
Click on the Service Management link and then select Mail Boxes tab. Click on the Add New Mail Contact button.
The add mail contact screen displays following:
Display name: The mail box contact name as it displays in OWA.
External Email: The external email address where mails for this contact shall deliver.
Primary SMTP Email: For each external email address there is an SMTP email created in exchange. Enter the SMTP email address name you would like to create for this mail contact.
Hide from Exchange Address List: Click this checkbox if you wish to hide the email account from Global Access List (GAL).
Optional Fields: Optional fields may be left blank and filled later.
Click on the Add Mail Contact button when done.
Click on the Add Bulk Mail Contact button to add bulk contact.
Browse for CSV file to import all the mail contacts.
Click on the Add Bulk Mail Contact button when done.
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