Viewing Retention Settings

To view/add retention policies and tags navigate to the following path:

 

Navigation: Service Director » Exchange Hosting » Exchange Accounts » Manage

It show the buttons to add Retention Tags and Retention Policies. The list displays the following:

1. Tag name: It displays the tag name.
2. Tag type: It displays the tag type.
3. Action to take when age limit is reached: It displays the action to be taken.
4. Age: It displays the time period.
5. Retention enabled: It shows the tag is enabled or not.
6. Options: You can remove the tag from option column.

Allow Customers to Enable/Disable Retention Settings:

To allow/disallow "Manage Retention Policies" on Customers/Resellers, check/uncheck this option under "Exchange Service Plans".

To create a hosted email plan navigate to following path:

 

Navigation: Home » Service Plans » Exchange

Under Resources tab and check the option Customer can manage Retention policy:

Note: You can also edit existing hosted email plans by clicking on the Edit. and Sync sold plan resources.

If this Sync sold plan resources checkbox is checked, product name, comments, plan resources will be updated in sold subscription resources. Changing plan resources does not auto update entities like Mailbox settings. 

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