Sync Data from backend

Sync from backend is there to sync data from backend for an organization where you have created new mailboxes or other object directly on backend for an organization that exists in control panel. This operation will add those mailboxes/objects into Control Panel, however if you delete a mailbox directly from backend and use Sync operation, the mailbox will not get cleared from the control panel since it’s a one way process to add items to control panel, not delete them based on changes in backend.

To sync data from backend, navigate to the following path:

Navigation: Home » Service Director » Exchange Hosting » Accounts

Click Manage in front of the organization for which you want to sync data from backend. Click Sync Data from backend button. After clicking on Sync data from backend it will ask following confirmation message.

All Mailbox (es), Contact(s) and Distribution List(s) will be synchronized with backend. Data that exist on backend but not already showing in Panel will be added. Subscription Resources will need to be adjusted manually once sync operation completes. Are you sure you want to continue?

Click Yes to proceed.

Only following operations will be synced from backend:

Mailboxes:
1. Import new mailbox in DB if it is not already there. Supports all mailbox types (User, Linked, Resource)
2. Sync General settings
3. Sync Email addresses
4. Sync Mail-flow settings
5. Sync Advanced settings
6. Sync Permissions
7. Sync Mailbox Database
8. Sync Personal Archive settings
9. Sync Unified Messaging
10. Sync Automatic replies
11. Sync Retention enabled
Distribution List(s)
1. Import new Distribution list in DB if it is not already there. Supports all Distribution List types (Simple, Dynamic, Security, Room)
2. Sync Distribution List members
3. Sync Email addresses
4. Sync Advanced settings
5. Sync Send-As settings
Mail Contacts
1. Import new Mail Contact in DB if it is not already there.
2. Sync General settings
3. Sync Mail-flow settings
4. Sync disabled attribute