Adding Phone Numbers

To add phone numbers in direct routing, navigate to the following path as shown below:

 

Navigation: Home » Service Director » Microsoft CSP » Accounts

Click on Manage in front of a CSP Tenant. Select Direct Routing tab. Now select Phone Numbers tab. It displays following in the listing:

1. Phone Number: It shows phone number that are added.   
2. Assigned to: It shows user/resource to which phone number is assigned.
3. Options: It shows option to remove number.

To add a new number click Add Phone Number, provide phone number and click Save.

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