Add Shared Mailbox

To view and add shared mailboxes, navigate to the following path as shown below:

 
Navigation: Home » Service Director » Microsoft CSP » Accounts

Click on Manage in front of a CSP Tenant. Now select Shared Mailboxes tab. To add a new shared mailbox click Add Mailbox button.

Under General Settings section provide following:

  1. User Display Name: Provide User friendly name of shared mailbox.
  2. User Principal Name: Provide UPName of Mailbox.

Licenses

  1. Usage Location: Select Location.
  2. Assign Licenses: Select Licenses.

Under Exchange Properties section you can provide following information.

General Settings: You can select and provide following in general settings.b

  1. Email alias name : Provide email alias name.
  2. Address Book Policy: Select address book policy.
  3. Hide from Exchange Address Lists: Check if you want to hide from Exchange address list
  4. Language: Select Language
  5. Time zone: Select Time zone.
  6. Manager: Select Manager.
  7. Custom Attributes: Select Custom Attributes for the Shared Mailbox.
  8. Email Addresses: Provide here email address.
  9. Mailbox features: You can provide following mailbox features for shared mailboxes.

Policies

  1. Sharing Policy: Select sharing policy.
  2. Role Assignment Policy: Select role assignment policy.
  3. Retention policy: Select retention policy.
  4. ActiveSync enabled: Check to enable ActiveSync.

Email Connectivity

  1. OWA Enabled:Check to enable OWA.
  2. IMAP Enabled: Check to enable IMAP.
  3. POP3 Enabled: Check to enable POP3.
  4. MAPI Enabled: Check to enable MAPI.
  5. Mailbox Archive: Check to enable Mailbox Archive and provide Mailbox archive name.
  6. Mail Flow Settings: Check this option to Enable email forwarding and select from the dropdown list.

Message Size Restrictions

  1. Maximum sent message size (KB): Provide size in KB.
  2. Maximum received message size (KB): Provide size in KB.

Message Delivery Restrictions: Select senders as per requirement.

  1. Accept messages from: Select one of following: a). All senders b). Only senders in the following list
  2. Require that all senders are authenticated: Check to enable this option
  3. Reject message from: a). No senders b). Senders in the following list

Mail Tip: Provide mailtip.

Mailbox Permissions: You can select mailboxes for Send As, and Full Access Permissions.

Member Of: Select member (s) of the shared Mailbox.

Calendar Permissions: Click Add Permission to add calendar permissions, Select Member and Permission Level and save.

 

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