To configure alerts, navigate to the following path:
Alerts are reminders that appear to notify you of new activity on your Control Panel account. They will appear on your Alerts icon on the top bar of the Control Panel UI near the name of the Provider\Customer name logged in.
Click on Alert icon to see all the alerts.
The alerts notification will appear for the following modules\section (if enabled):
Billing Manager
Help Desk Manager
Subscriptions
Customer Manager
Service Queue
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