Reseller Customers

A Reseller customer can:

1. Subscribe/buy services as Reseller and sell services to end customers under it.

2. Subscribe/buy services as an End Customer.

To create a reseller customer navigate to the following path and click on New Reseller button:  

It shows the following listings:

1. Name: This is the name of the reseller.

2. Email: This is the email address of the reseller. For e.g. John@example.com.  

3. Status: Indicates current status of the subscriptions.

• Active: Indicates a completed subscription with order paid and service provisioned.

• On Hold: Indicates that the service is currently disabled. A subscription can go into On-Hold status automatically. For example, if renewal order is not paid.

• Fraud: The subscriber have the case of fraud. It can be added to black list.

• Deleted: The subscription is expired and deleted. No further operations are possible on this subscription.

Resellers List Tab

The  following fields are displayed in the Resellers List tab:

• ID: This is the reseller's unique id.

• Name: This is the name of the reseller.

• Company Name: This is the company name .

• Owner: This is the owner. It is provider in case of the reseller.

• Country: This is the country of the reseller.

• Options: In the options column a reseller can subscribe a service by clicking on the

                      1. Subscribe as a reseller (If he wants to sell hosting services).  

                      2. Subscribe Service (if he wants to be an End customer).

Note: A reseller can be deleted by clicking on the Delete link and a reseller can be suspended by clicking on the Suspend link.

• Upon deletion, all the customer and their subscriptions inside of the reseller will be terminated.

• Upon suspension, the reseller will not be able to login to the control panel anymore.

Before proceeding to delete a reseller customer, it is required to login to the reseller customer itself and terminate all customers and their subscriptions.

Once all customers and subscriptions inside a reseller have been deleted, the reseller can then be deleted by clicking on the Delete link.

Access Template Tab

In the Access Template tab new template can be added  by clicking on the Add Template button.

An Access Template comprises of set of rules which would Allow/Disallow certain features to a reseller. A Default client Template is already defined. A template can be edited by clicking on Edit link and a template can be deleted by clicking on the Delete link.