Staff Roles

Staff roles define privileges assigned to the Staff member. To view staff roles, navigate  to the following path:

There are couple of pre-defined roles that come packaged with Control Panel. These roles include:

• Super Administrator: This role has full unrestricted access to the system. Assign this role only to the staff members who will have full access to every feature of the system.

• Billing Administrator: This role can access only billing relevant section of system. For example, this role can access Billing Manager section but cannot view Network Eye section.

• Help Desk Administrator: This role can access only Help Desk section of the system.

• Network Administrator: This role can access only Network Eye section.

You cannot edit default roles but you can create new roles and assign them to your staff members.

To create a new role, click Add New Role button and follow the instructions below:

• Role Name: Enter the name for this role.

• Role Description: Enter some description here.

• Features Access: Click the check boxes to define which system areas this role can access.

Click Save button when finished.

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