Search Ticket

You may search for a ticket by

• Ticket number

• Sender email

• Ticket subject

To search for a ticket navigate to following menu:

On the top of page, there is Search box. Fill in the following fields:

• Value: Enter the value.

• Department: Department can be added and removed from the Help Desk. You can search for tickets based on the department they are from. Couple of departments have been created for you by default as follows:

• Support Department

• Billing Department

• Field: The field may be ticket #, sender email or subject.

 and click on Search button.

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