Navigation: Home » Customer Manager » Offline Order
Offline Order form is used to create new reseller/customer and subscribe it for service on the same go. In order to create new customer and subscribe service navigate through the following path Home » Customer Manager » Offline Order then select the type of the customer from the drop down list.
There are two type of customers in control panel as described below:
Reseller:
If you want to create a reseller (for which you already have details like the customer name, email, and other details), you can do so by selecting "Reseller" from the drop down list. Fill in the compulsory fields and then click on the Add Reseller button.
If you want to subscribe the services on the same step, then click the Add and Subscribe to Service button. This will add the reseller and allow you option to subscribe for a service on the same step. For more details Click here.
End Customer:
If you want to create a customer (for which you already have details like the customer name, email, and other details), you can do so by selecting "End Customer" from the drop down menu in offline order form. You can create and subscribe service as an End customer by clicking on Add and Subscribe to Service button or you can click Add Customer to just create the customer and subscribe for services later form the Customer Management section. For further detail Click Here.
To subscribe services for existing customer Click here.
Note: New end customers can themselves subscribe for services using the online store build into control panel. Using this store users have the ability to view available service that they can purchase, create account in Control Panel and make payment of the purchased services. Their purchase will be automatically added to Control Panel, service that have been properly marked as paid will be automatically provisioned by the control panel and they will be able to manage their services. This entire process will be automated and minimum interaction of the provider will be required.
Read more about Store Configuration and setting up Order Forms.