Manage Priorities

Priorities regarding ticket can be manipulated from here:

Following parameters are displayed:

• Urgent: Indicates that it is of high importance and critical.

• Normal: Depicts priority with medium level importance.

• Low: Not that important.

Customized priorities can be created by putting in the Title and clicking on Save button.

By clicking on Edit link from following navigation path enables modification of priorities:

Priorities created by provider can be deleted by clicking on remove link.

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