Deleting a Customer

What's get deleted?

• Subscriptions

• Products/Services

• Domains

• Invoices

• Transactions

• Support Tickets

 
To delete a Customer account navigate to the following path, select the customer you wish to delete and then click on the Delete button under options.  

Note: A customer cannot be deleted unless all its subscriptions are cancelled. If there is even a single subscription active/pending cancel, account cannot be deleted. Once a customer is deleted, all subscriptions along the customer go to the service queue for processing of the termination request. You first need to delete all the related subscriptions by clicking on RUN in service queue and then the last step would be to click RUN for the customer to terminate it.
 
 

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