Configuring Email Alerts

You can customize the email alerts send by the monitoring system. To customize email alerts navigate to the following path:

The email alerts settings page shows following:

• Email priority: Select the priority flag for the email.

• MIME Type: Default is HTML.

• Mail from address: Set the address that should appear in the FROM line.

• Mail to address: Set the address where the email should go. Example: staff@xyzhosting.com.

• Subject: Enter subject of the email. You can use customization keys in the subject line.

• Body: Set the body of the email message. Following customization keys are available.

• %SysIPandName%
  Server where monitor detected the issue.

• %MonitorType%
  Type of monitor that detected the issue.

• %MonitorCriteria%
  Criteria which triggered alert.

• %MonitorStatus%
  Typically this will be ALERT or OK.

• %Message%
  Message returned from monitor.

• %DateTime%
  Date and time.

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