You must add at least 1 BlackBerry Enterprise Server to Control Panel System. This server will be used for the provisioning of hosted blackberry service. To do this, navigate to the following path:
Note: You can also edit existing server group by clicking on the Edit link.
Click on Add Server Group button. A new screen will display following:
Server Group Name: This is the friendly name of the server group. For example, BSG-1.
Provider: Select BlackBerry version from the list.
Exchange Server Group: Select the Exchange Server Group to which this BlackBerry serves.
Fill Style: Select from one of the two options.
Least Filled First: Setup hosting on the group member which is least filled.
One-by-One: Setup hosting on group members in circular manner.
Automatic Provisioning: If checked the system will automatically provision accounts on group members. If cleared, system will not provision account automatically.
Enabled: If unchecked, system will not provision any accounts on the server group members.
Override Domain Credentials: You can check this option and use credentials other than the one mentioned in the Active Directory Domain.
Click Next button to proceed to step-2. Now you will be prompted to add BlackBerry Server group member.
Friendly Name: This can be any internal ID you want to assign. Not used anywhere, it’s just for your own reference.
Server Name: This is the friendly name of the server. For example, BSG-1.
BESAdmin Server Name: Enter the NETBIOS name of BlackBerry Enterprise Server. Do not enter IP Address in this field.
BES Admin Client Path: Enter full path to BESUserAdminClient.exe. For example, C:\Program Files\BESUserAdminClient\BESUserAdminClient.exe.
Note: The above mentioned path can vary depending upon the location you choose. Please ensure that the file BESUserAdminClient.exe exists on BES at the above mentioned (or chosen) path.
Server IP: Enter the BES IP here.
User Name: Enter BESAdmin here or the user which was used to install BES.
Password: Provide BESAdmin password here.
Confirm password: Provide your password here for confirmation purpose.
Note: Provisioning Service will run with BES user rights and credentials.
IT Policies: Enter the IT policy which should be applied on the newly provisioned device. Enter ”Default” if you haven’t created custom IT policies.
Default Handheld PIN: This is the default PIN set for newly provisioned devices. It makes easy for the service provider to publish in the FAQs.
Prepended/Appended Disclaimer: Enter any disclaimers you wish to add.
Auto-generated Password Length: Enter the maximum length for auto-generated password.
Auto-generated Password Type: Select AlphaNumeric from the list.
Password Expiry Time: Default setting is 48 hours.
Maximum Accounts: Enter maximum number of BlackBerry activations that you would like to create on this particular BlackBerry server.
Current Accounts Load: Currently enabled number of mailboxes.