Supported Mobile Messaging Features
Following features are available to service providers who have purchased BlackBerry Extension (BBE) for eJadSPM System.
| Provisioning Features |
- Automatic account account setup on mobile messaging server.
- Automatic account expiration for overdue account.
- Automatic service removal for terminated accounts.
|
| Client Self-Service Features |
- Separate control panel (CCC) for each exchange subscription customer.
- Client administrator activate wireless service with click of a button.
- Client administrator can resend activation e-mail.
- Client administrator can reset PINs.
- Client administrator can wipe the mobile device without contacting support.
- Client administrator can view device usage statistics for individual accounts.
|
| Service Plans Management |
- Activate mobile access functionality in exchange service plans.
- Include wireless access functionality as add-on in exchange service plans.
- Set pricing and billing cycles for wireless access.
|
| E-Commerce Management |
- Ready-made order forms to sell wireless service as an option along side Hosted Email.
- Client administrator can purchase additional wireless service accounts from control panel.
- Automatic billing and service activation.
|
| Device Support |
- BlackBerry Devices.
- Windows Mobile Devices.
|
Exchange Mobility
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Customer support
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