Frequently Asked Questions
Question: Can I buy Hosted Exchange Extension as stand-alone product?
No, you cannot. Hosted Exchange Extension is an eJadSPM extension which means it extends eJadSPM core functions to include
extended capabilities. eJadSPM Enterprise Edition license is required for this extension to operate. You may however
request custom development services if you have any specific requirements.
Question: If I am using HMC/MPS then how is Hosted Exchange Extension different from Microsoft Provisioning System (MPS)?
Microsoft Provisioning System (MPS) automates routine administrative service management tasks such as adding
new users, updating directory entries, and provisioning applications and services. Hosted Exchange Extension utilizes MPS for these
basic tasks while topping-up with additional features and functionality such as:
- Delegated Administration: Hosted Exchange Extension framework delegates administration, allowing your customers to manage
their own resources including databases, e-mail, payment and contact information. By enabling customers to
self-provision their accounts, service providers can see a marked reduction in the number of service requests
arriving at their call centers.
- Service Plans Designing: Hosted Exchange Extension offers a very advanced wizard to design the service plans you will be
offering to your customers. It allows you to select features, currency, billing cycles, price, upgradeable/downgradable items,
and add-ons.
- Complete Billing: A very advanced billing system can take care of all your billing requirements. Along with
several setting there are anti-fraud filters and automatic fraud detection to help you minimize fraudulent orders.
This billing system is specifically designed for service providers to give them full control over finances.
- Service Selling: You may create several online stores quickly and easily. Each store offers currency selection and
is fully dependent on service plans you configure. Cross-selling is also possible.
- Automated Provisioning: As soon service is purchased and passed through billing a subscription
gets created and automatically provisioned with appropriate provider (MS Exchange in this case). The automation of frequent or complex tasks improves accuracy by reducing the amount of human involvement,
which reduces the opportunity for human error.
- Time Savings: Automated provisioning can free development resources to work on revenue-generating projects, such as
deployment of new value-added services.
Question: Does Hosted Exchange Extension support the concept of resellers?
Yes, Hosted Exchange Extension supports the concept of resellers. So, it fully supports the Hosting
company selling services to a reseller who resells services to a customer; who in turn have users.
Question: Can eJadSPM HEE run on VPS server?
Yes, eJadSPM HEE has been successfully tested on Microsoft Virtual Server and VMWare server.
Question: Can Hosted Exchange Extension run on VPS server?
Yes, eJadSPM HEE has been successfully tested on Microsoft Virtual Server and VMWare server.
Question: What are some of the features that will be provided by Hosted Exchange Extension? Will users be
able to manage User Accounts, Email Accounts, Mailbox Features.
There are many self management aspects of Hosted Exchange Extension. The short answer is Yes. For complete list
of features go here.
