If you are a hosting service provider (HSP) or a telecommunication company seeking
ways to deliver new sets of services that offer greater value to subscribers, build
customer loyalty, and generate new revenue streams then Microsoft Solution for Hosted
Messaging and Collaboration is for you.
MachPanel's Hosted Exchange Extension fully automates and controls service delivery
via HMC 4.0/4.5, manages billing, and provides self service control panel to your
customer.
Benfits of using MachPanel for Microsoft HMC/MPS
MachPanel's HEE/MPS Extension completes Microsoft's Hosted Messaging and Collaboration
(HMC) platform by providing:
Delegated Administration:
MachPanel HEE/MPS framework delegates administration, allowing your customers to
manage their own resources including databases, e-mail, payment and contact information.
By enabling customers to self-provision their accounts, service providers can see
a marked reduction in the number of service requests arriving at their call centers.
Service Plans Designing:
MachPanel HEE/MPS offers advanced service designer to design the service plans you
will be offering to your customers. It allows you to select features, currency,
billing cycles, price, upgradeable/downgradable items, and add-ons.
Complete Billing.
Advanced billing system can take care of all your billing requirements. Along with
several setting there are anti-fraud filters and automatic fraud detection to help
you minimize fraudulent orders. This billing system is specifically designed for
service providers to give them full control over finances.
Service Selling:
Create several online stores quickly and easily. Each store offers currency selection
and is fully dependent on service plans you configure. Cross-selling is also possible.
Automated Provisioning:
As soon service is purchased and passed through billing a subscription gets created
and automatically provisioned with appropriate provider (MS Exchange in this case).
The automation of frequent or complex tasks improves accuracy by reducing the amount
of human involvement, which reduces the opportunity for human error.
Time Savings:
Automated provisioning can free development resources to work on revenue-generating
projects, such as deployment of new value-added services.