The diagram below outlines the steps for a typical provisioning task such as setting
up a new customer for hosted services.
Exchange Organizations
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- Multiple Authoritative Domains for the exchange organization.
- Add/Remove Authoritative Domains for the exchange organization.
- Change/Update exchange organization's storage policy.
- Change/Update exchange organization's retention policy.
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Mailbox Management
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- Configure default exchange domain for resellers and customers:
- Create/Delete mailboxes
- Enable/Disable mailboxes
- Update mailbox information (General settings, Personal Information)
- Change display name in GAL
- Set/Update mailbox manager name
- Change mailbox password
- Hide mailbox from address book
- Add/Remove mailbox e-mail address
- Set primary e-mail address
- Manage mailbox mail flow settings
- Define forwarding account and options
- Set accepted senders
- Set rejected senders
- Define "Send on Behalf" accounts
- Create and manage public folders
- Enabled/Disable protocols (POP3, IMAP, OWA, MAPI, ActiveSync)
- Manage mailbox quotas
- Set "delete item retention" policy
- Manage advanced settings
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Contacts Management
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- Create/Delete contacts
- Update contact information (General settings, Personal Information)
- Change display name in GAL
- Hide mailbox from address book
- Add/Remove e-mail address
- Manage contact mail flow settings
- Set accepted senders
- Set rejected senders
- Manage advanced settings
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Distribution Lists Management
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- Create/Delete distribution lists
- Enable/Disable distribution lists
- Update distribution lists information (General settings, etc)
- Change display name in GAL
- Add/Remove distribution list members
- Hide distribution list from address book
- Set primary e-mail address
- Manage distribution list mail flow settings
- Set accepted senders
- Set rejected senders
- Define "Send on Behalf" accounts
- Manage advanced settings
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Public Folders Management
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- Configure default exchange domain for resellers and customers:
- Create/Delete public folders
- Update public folder information (General settings, etc)
- Mail Enable public folder
- Change display name in GAL
- Set public folder authors
- Hide mailbox from address book
- Manage public folder e-mail addresses
- Set primary e-mail address
- Manage public folder mail flow settings
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