Benefits of using MachPanel for Hosted SharePoint Service
New revenue opportunities
SharePoint provides new revenue opportunities for the service provider.
Streamlined business operations
Hosted SharePoint service enables customers to quickly publish document & information
sharing websites in controller manner.
Service cross selling
MachPanel allows you to cross-sell SharePoint services easily resulting in revenue
growth.
Advanced management web interfaces
MachPanel's SPE extension offers many SharePoint feature in the control panel. It
lets your customers take control of their service thus reduce your cost of support
while increasing customer satisfaction.
Multiple Active Directories support
MachPanel can provision and manage hosted SharePoint service spread across multiple
Active Directories and Domain Forests
Active directory domain account sharing
MachPanel shares Active Directory domain accounts across multiple services thus
reducing the Microsoft CAL requirements, increasing service provider's profitability
and easing the client operations.
Multiple SharePoint servers support
You can configure MachPanel to provision services across multiple SharePoint servers
in load balanced manner.
Sub-domain (customer.fabrikam.com) and vanity URL
(www.customerdomain.com) support
Easily configure service plans to allow only sub-domain or vanity URL or both.
Delegated administration
MachPanel framework delegates administration, allowing your customers to manage
their own resources including databases, e-mail, payment and contact information.
By enabling customers to self-provision their accounts, service providers can see
a marked reduction in the number of service requests arriving at their call centers.
Service plans designing
MachPanel SPE offers advanced service designer to design the service plans you will
be offering to your customers. It allows you to select features, currency, billing
cycles, price, upgradeable/downgradable items, and add-ons.
Advanced built-in billing system
Highly advanced and configurable billing system lets you bill your customers in
any currency. See the billing features
list here.
Service selling
Create several online stores quickly and easily. Each store offers currency selection
and is fully dependent on service plans you configure. Cross-selling is also possible.
Automated provisioning
As soon service is purchased and passed through billing a subscription gets created
and automatically provisioned with appropriate provider (WSS/MOSS in this case).
The automation of frequent or complex tasks improves accuracy by reducing the amount
of human involvement, which reduces the opportunity for human error
Time savings
Automated provisioning can free development resources to work on revenue-generating
projects, such as deployment of new value-added services.
Active directory DNS management
MachPanel SPE automatically creates necessary DNS records (Note: check for feature
availability).
Integrated help desk
The integrated help desk system allows ticket creation both from web and via e-mail.
Create unlimited departments, technicians, and ticket rules.
See the help desk features list here.
Quick deployment
Just install MachPanel and you will be up and running in minutes. It is kind of
plug-and-play!
Domain registration & management
Manage your domain registrations easily with advanced tools. Popular domain registrars
supported. See the domain registration
management features list here.
Fully multilingual
MachPanel is 100% multilingual ready software. Available in Spanish and several
other languages. You may translate the control panel by editing three files. Please
click here for details.
See the complete SharePoint service features
list here.