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Supported BlackBerry Features

Following features are available to service providers who have purchased BlackBerry Extension (BBE) for MachPanel.

Provisioning Features
  • Automatic account setup on mobile messaging server.
  • Automatic account expiration for overdue account.
  • Automatic service removal for terminated accounts.

Client Self-Service Features
  • Separate control panel (CCC) for each exchange subscription customer.
  • Client administrator activate wireless service with click of a button.
  • Client administrator can resend activation e-mail.
  • Client administrator can reset PINs.
  • Client administrator can wipe the mobile device without contacting support.
  • Client administrator can view device usage statistics for individual accounts.

Service Plans Management
  • Activate mobile access functionality in exchange service plans.
  • Include wireless access functionality as add-on in exchange service plans.
  • Set pricing and billing cycles for wireless access.

E-Commerce Management
  • Ready-made order forms to sell wireless service as an option along side Hosted Email.
  • Client administrator can purchase additional wireless service accounts from control panel.
  • Automatic billing and service activation.

Device Support
  • BlackBerry Devices.
  • Windows Mobile Devices.