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Supported CRM Service Hosting Features

Following features are available to service providers who have purchased CRM for MachPanel.

Basic Features

  • Create/Remove Dynamics CRM Organizations.
  • Add/Remove Dynamics CRM organization users.
  • CRM-Enable existing active directory users.
  • Create/Manage Dynamics CRM Business Units.
  • Automatic DNS handling of IFD URL.

Deployment Features
  • Common active directory identity for SharePoint and other hosted services including Exchange Server, Microsoft CRM, etc.
  • Multiple CRM servers with built-in load balancing.
  • Dedicate server to resellers or shared customers or both.
  • WildCard SSL domain support which allows customer sub-domains to share same SSL certificate.
  • Multiple CRM organizations provisioning for single customer.

Service Plans Management
  • Pre-define service plans.
  • Manage CRM Resources.
  • Add-on management.

Billing Management
  • Ready-made order forms to sell SharePoint service.
  • Automatic billing and service activation.
  • Charge by number of SharePoint users.
  • Charge by storage quota allocated to each site.
  • Charge by SharePoint template.

Client Self-Service Features
  • Separate control panel (CCC) for each SharePoint subscription customer.
  • Single control panel, single login to manage hosted services (Exchange, SharePoint, BlackBerry, etc).
  • Client administrator can easily assign user to SharePoint sites.
  • Client administrator can choose appropriate SharePoint roles for the user.