Multitenancy

Supports MS Dynamics CRM 4.0 multi-tenancy that allows the creation of multiple organizations on a single server.

Internet Facing Deployment (IFD)

Internet-Facing Deployment (IFD) CRM web site for every CRM organization.

CRM organization & user management

It handles the CRM site creation, deletion, CRM Organization/Users and roles management and offers support for multi-tenancy allowing multiple organizations at single server.

Reporting feature

You can easily export MS CRM data to Microsoft suites for analysis purpose. This allows business managers and key decision makers to decide after having complete view of the business cycle and looking at the detailed and comprehensive reports.

Fully multilingual

MachPanel is 100% multilingual ready software. Available in Spanish and several other languages. You may translate the control panel by editing single file.

Quick deployment

Just install MachPanel and you will be up and running in minutes. It is kind of plug-and-play!

Integrated help desk

The integrated help desk system allows ticket creation both from web and via e-mail. Create unlimited departments, technicians, and ticket rules. See the help desk features list here

Time saving

Automated provisioning can free development resources to work on revenue-generating projects, such as deployment of new value-added services.

Service plans designing

MachPanel HCE offers advanced service designer to design the service plans you will be offering to your customers. It allows you to select features, currency, billing cycles, price, upgradeable/downgradable items, and add-ons.

Advanced built-in billing system

Highly advanced and configurable billing system lets you bill your customers in any currency. See the billing features list here

Service selling

Create several online stores quickly and easily. Each store offers currency selection and is fully dependent on service plans you configure. Cross-selling is also possible.

Automated provisioning

As soon service is purchased and passed through billing a subscription gets created and automatically provisioned with appropriate provider (MS CRM in this case). The automation of frequent or complex tasks improves accuracy by reducing the amount of human involvement, which reduces the opportunity for human error.

How it Works?

MachPanel’s HCE boosts your business productivity and increases revenue by giving you full control and power to advance in your desired direction. It gives end users the capability to enhance company's sales, marketing, and customer service processes and provides diverse features along with essential elements to strengthen your business and empower it with financial growth.